Privacy policy

PRIVACY POLICY

Last Updated: July 8, 2026

1. Introduction

FanBreez ("we", "us", or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit or use fanbreez.com (the "Website"), purchase our products, contact us, or otherwise interact with our services.

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

Contact Information

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

Order and Transaction Information

  • Products purchased

  • Order history

  • Refund and return requests

  • Shipping details

  • Payment confirmations

Payment Information

Payments are processed securely by trusted third-party payment providers. We do not store complete credit card information on our servers.

Account Information

If you create an account, we may collect:

  • Username

  • Password

  • Saved preferences

  • Wishlist information

Device and Technical Information

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Time zone

  • Website interaction data

Marketing and Analytics Information

  • Pages visited

  • Products viewed

  • Cart activity

  • Referral sources

  • Advertising interaction data

3. How We Collect Information

We collect information:

Directly From You

When you:

  • Place an order

  • Create an account

  • Contact customer support

  • Subscribe to marketing communications

  • Participate in promotions

Automatically

Through:

  • Cookies

  • Analytics tools

  • Log files

  • Pixels and tracking technologies

From Third Parties

Including:

  • Shopify

  • Payment processors

  • Shipping providers

  • Advertising partners

  • Analytics providers

4. How We Use Your Information

We use your personal information to:

Process Orders

  • Complete transactions

  • Arrange shipping

  • Manage returns and refunds

  • Provide customer support

Improve Our Services

  • Analyze website performance

  • Improve product offerings

  • Personalize your shopping experience

Marketing Communications

Where permitted by law, we may send:

  • Promotional emails

  • Product updates

  • Special offers

  • Marketing campaigns

You may unsubscribe at any time using the link included in our emails.

Fraud Prevention and Security

We use personal information to:

  • Verify transactions

  • Prevent fraud

  • Detect suspicious activity

  • Protect our customers and business

Legal Compliance

We may process information when required by applicable laws, regulations, legal proceedings, or governmental requests.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Operate the Website

  • Remember preferences

  • Analyze traffic

  • Improve performance

  • Deliver personalized advertising

You can manage or disable cookies through your browser settings.

Please note that disabling cookies may affect Website functionality.

6. Sharing Your Information

We may share your information with trusted third parties including:

Service Providers

  • Shopify

  • Payment processors

  • Shipping and fulfillment partners

  • Cloud hosting providers

  • Analytics providers

Marketing Partners

We may work with advertising platforms to deliver relevant advertisements based on your interactions with our Website.

Legal Requirements

We may disclose information when required by law or when necessary to:

  • Protect our legal rights

  • Prevent fraud

  • Enforce our policies

  • Comply with legal obligations

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction.

7. Shopify

Our store is hosted on Shopify.

Shopify provides the e-commerce platform that allows us to sell products and services to you.

Information you provide may be processed by Shopify in accordance with Shopify's Privacy Policy:

https://www.shopify.com/legal/privacy

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, it will be securely deleted or anonymized.

9. International Data Transfers

Your information may be processed outside your country of residence.

Where required, we implement appropriate safeguards, including Standard Contractual Clauses or equivalent legal mechanisms, to protect personal information transferred internationally.

10. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your personal information

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Request data portability

To exercise any of these rights, please contact us using the details below.

11. Children's Privacy

Our Website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to remove such information.

12. Security

We implement reasonable technical and organizational measures to protect personal information.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page together with the revised "Last Updated" date.

Continued use of the Website after any changes constitutes acceptance of the updated Privacy Policy.

14. Contact Information

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

FanBreez

Email: hello@fanbreez.com

Address: Baarerstrasse 38, 6300 Zug, Switzerland